Payment Processors

Overview

If you're running a tourism business in Turks and Caicos, you'll need to work around a few limitations when it comes to accepting online payments. Stripe is not supported locally, and most online processors require payouts to U.S. bank accounts. Here's a breakdown of what's possible right now.

Payment Processor Options

1. PayPal
PayPal does support receiving payments in Turks & Caicos, and is one of the most accessible options for tourism businesses. However, you cannot withdraw funds to a local bank account. You will need to link a U.S. bank account or U.S.-issued debit card to access the funds. You can integrate PayPal with Squarespace Scheduling or directly through Squarespace Commerce.

2. Stripe
Stripe is not available for businesses registered in Turks & Caicos. You can only use Stripe if your business is legally registered in a Stripe-supported country and you have a local bank account in that country. This option is only viable if you or your client already have a U.S. or other foreign business entity.

3. Local Bank Merchant Services
Banks like CIBC Caribbean and Scotiabank in Turks & Caicos offer in-person credit card terminals (POS) and some online gateway services. These are best for on-site transactions at a tour office or excursion starting point. For online payment integration, you’d need to work with their merchant services team directly to explore available gateway options.

4. MoneyMatrix
MoneyMatrix is a global payment platform that supports multiple payment methods and is known to support merchants in non-Stripe countries. It can handle card and wallet payments, and may be a viable option for larger operators who want to accept online payments without going through PayPal. This setup typically requires a custom integration and direct onboarding with MoneyMatrix.

5. WiPay
WiPay is a Caribbean-based payment processor designed for regional businesses. Its reach is expanding, though it is not yet fully active in Turks & Caicos. Worth watching in the future as their coverage grows.

6. Remittance Tools (for internal payments)
Services like Remitly or WorldRemit support sending money into Turks & Caicos bank accounts. These are useful for payroll or vendor payments, but not suitable for customer-facing online checkout.

Recommendations for Tourism Businesses in Turks & Caicos

  • For simplicity, use PayPal with a U.S. bank account or card to receive payments. It's easy to set up and integrates with Squarespace.

  • If in-person payments are key, use a local bank POS terminal and explore online gateway options with CIBC Caribbean, RBC, or Scotiabank.

  • If you want a scalable, tourism-specific solution, consider Peek Pro, but know it requires a U.S. bank account for payouts.

  • For full flexibility and lower long-term costs, look into MoneyMatrix or similar regional payment gateway providers.

Keeping the Info Up to Date

This page will be reviewed and updated every 3 months to make sure links and services are current. Wherever possible, we’ll link directly to each provider’s resource or help center so you always have the latest information. This knowledge base is designed to save time and streamline decision-making for clients managing tours, bookings, and payments in Turks & Caicos.